Our managed services are designed to provide a resilient foundation to your network.
NetXpress delivers hosting services in the same colocation facilities as the exchange access centers, ensuring the lowest latency advantage across market centers. Remote hosting and Disaster Recovery (DR) hosting services are also available for clients who require hosting for their less latency sensitive systems or have a DR facility redundantly connected to the NetXpress backbone.
Understanding that your trading strategies may quickly change due to market volatility, we strive to provide highly flexible and cost effective solutions for your business. Our clients may utilize either shared rack space or dedicated cabinet hosting for a single server or large multi-cabinet environment within all of our datacenter locations. VPN and Internet services for direct access to and/or within your hosted environments are also available. Clients may also take advantage of the PTP timing services offered in each point of presence (POP).
We’ve built our high speed, fully redundant network from the ground up, employing the best of breed technologies and partnerships across each region. In a market where speed and cost both matter, clients may procure between 1Mb and 10Gb of dedicated bandwidth between colocation facilities, capitalizing on the NetXpress high speed transport and cost effective consumption model.
NetXpress provides clients with low latency direct access to exchanges across various asset classes. Our seamless market data provisioning process facilitates a quick time to market for your strategy. We've already done the heavy lifting for you; each market can be made available in any of our colocation facilities.
Support and Monitoring
Our multidisciplinary managed services team can augment your internal IT staff to provide specific IT offerings or deliver the entire stack of IT services and monitoring for your systems, OS, and network equipment. By employing managed IT services, NetXpress will alert you directly in the event of network or systems failures and we will communicate the actions we are taking to resolve those issues, ensuring increased IT services uptime. Our global network operating center utilizes a 'follow the sun model' with the highest level engineers supporting each geographical region and time zone.
Our Managed IT Service options can be selected from a robust and succinct catalog – offering three service tiers (Bronze, Silver, Gold) each with customized Service Level and Operating Level Agreements. Each tier has a focused value on transparency. The NetXpress Managed Services team provides clients with performance metrics to track progress on our various service offerings. As incidents are worked to resolution, the client also has full visibility into how things are progressing.
Smarter Hands – Our full-time employees will manage all remote hands and technical support within the datacenter. Our engineers are trained to fully understand each client's unique hosted environment.
Build Services – Our dedicated engineers, architects and project management team can build your trading infrastructures quickly and efficiently, allowing you to focus on trading and the growth of your business.
Hardware Procurement - NetXpress holds the highest level partnerships with industry leading hardware manufacturers, providing you with value driven pricing, premier hardware support and the fastest procurement options.
Hardware as a Service (HWaaS) - Our additional capability to provision hardware as a service, eliminates cap-ex via a hassle-free, elastic technology solution. Clients may deploy this service on–premise or in the cloud, per infrastructure requirements.
NetXpress offers on-net, private cloud services via CloudHelm which offers the latest security, high availability, redundancy and connectivity for your private cloud either on-premise, co-located, or at a data center of your choice.